- Personal Data
We, Waldschlössl Betriebs GmbH, 2651 Reichenau an der Rax, Schneedörflstraße 23/2, collect, process, and use your personal data only with your consent or booking/order for the purposes agreed with you, or if another legal basis in accordance with the GDPR exists; all in compliance with data protection and civil law regulations. Only such personal data are collected that are necessary for the implementation and processing of our services or that you have voluntarily provided to us.
Personal data includes all information that relates to an identified or identifiable individual, such as name, address, email address, telephone number, date of birth, age, gender, social security number, and photos.
Access and Deletion
As a customer or data subject, you have the right at any time to obtain information about your stored personal data, its origin, recipient, and the purpose of data processing, as well as the right to rectification, data portability, objection, restriction of processing, and blocking or deletion of incorrect or unlawfully processed data.
If there are changes to your personal data, we ask you to inform us accordingly.
You have the right to revoke any consent given for the use of your personal data at any time. Your request for access, deletion, correction, objection, and/or data transfer – in the latter case, provided it does not involve a disproportionate effort – can be directed to the address of Waldschlössl Betriebs GmbH listed in point 10 of this statement.
If you believe that the processing of your personal data by us violates applicable data protection laws or your data protection rights have been violated in any other way, you have the right to file a complaint with the competent supervisory authority. In Austria, this is the Data Protection Authority.
- Data Security
The protection of your personal data is ensured through appropriate organizational and technical precautions. These measures specifically protect against unauthorized, unlawful, or accidental access, processing, loss, use, and manipulation.
Despite our efforts to maintain a consistently high level of due diligence, it cannot be ruled out that information you disclose to us via the Internet may be viewed and used by others.
Please note that we assume no liability for the disclosure of information due to errors in data transmission not caused by us and/or unauthorized access by third parties (e.g., hacking of email accounts or telephones, interception of faxes).
- Use of Data
We will not process the data provided to us for purposes other than those related to reservations or orders, or those covered by your consent or other provisions in accordance with the GDPR. An exception is the use of data for statistical purposes, provided the data has been anonymized.
- Transfer of Data to Third Parties
To fulfill your order, it may be necessary to forward your data to third parties (e.g., insurance companies, service providers we use and to whom we provide data, etc.). Data is only forwarded based on the GDPR, in particular for the fulfillment of your booking or order or based on your prior consent.
- Notification of Data Breaches
We strive to ensure that data breaches are detected early and, if necessary, promptly reported to you and/or the responsible supervisory authority, including the relevant data categories affected.
- Data Retention
We will not retain data longer than necessary to fulfill our contractual or legal obligations and to defend against any potential liability claims.
- Cookies
Our website uses “cookies” to make our offering more user-friendly, effective, and secure. A “cookie” is a small text file that our web server sends to the cookie file of your browser on your computer’s hard drive. This enables our website to recognize you as a user when a connection is established between our web server and your browser. Cookies help us determine how often and by how many users our website is visited. The content of the cookies we use is limited to an identification number and does not allow any direct personal reference to the user. The main purpose of a cookie is to recognize the visitors of the website.
This website uses two types of cookies:
- Session cookies: These are temporary cookies that remain in your browser’s cookie file until you leave our website and are automatically deleted at the end of your visit.
- Persistent cookies: These remain stored on your device for better usability and allow us to recognize your browser on your next visit.
You can set your browser to notify you when cookies are set and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, as well as to enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
- Server Log Files
To optimize our website in terms of system performance, user-friendliness, and the provision of useful information about our services, the provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include your IP address, browser and language settings, operating system, referrer URL, your internet service provider, and the date/time of the request.
These data are not combined with personal data sources. We reserve the right to check these data later if we become aware of specific indications of unlawful use.
- Our Contact Details
The protection of your data is particularly important to us. You can contact us at any time with your questions or to withdraw your consent using the contact details below:
Waldschlössl Betriebs GmbH
2651 Reichenau an der Rax, Schneedörflstraße 23/2
Mail: info@waldschloessl.eu